Enquiry

Tell us about the doors

This form is our front door. It comes straight to the trade, not a call centre, and we phone you back to book a time that suits the place. The more you can tell us about the door and the property, the more useful that first call is.

Your name

Phone so we can call you back

Email optional

Property locality suburb, town or property name

What does the job look like?

What are the doors doing? your Door Muster lands here if you sent one

Photos optional, up to 3, they help us arrive with the right parts

What happens next

Your enquiry lands with us, and gets read by the trade, not routed by software.
We phone you back on the number you gave to talk through the doors and book a time.
Faults are a call-out then the work once the door can be seen; new doors and servicing are measured and quoted in writing first. Nothing comes apart before you have a number you have said yes to.

Why a form and not a phone number?

Because a written enquiry with the property, the doors and a photo beats a voicemail every time, and it means the first phone call is the useful one, made with the right parts list already forming. The call-back is real and it is the trade on the line.

A wound spring waits for nobody's schedule

If a spring has gone bang or a door is jammed with gear behind it, say so in the message. And until someone qualified is standing at the door, every bracket and bolt on the spring hardware stays exactly where it is.